FAQ
1. Do you offer free shipping?
Yes, all orders within the United States ship free.
2. Do you ship internationally?
No, currently we ship only within the U.S.
3. How long does delivery take?
-
Processing: 1–2 business days
-
Shipping: 3–4 business days
Total estimated delivery: 4–6 business days
4. Can I return my order?
Yes, returns are accepted within 7 days of receiving your order.
5. How long will it take to receive a refund?
Refunds are processed 5–10 business days after we receive and inspect the returned item.
6. Can I exchange an item?
Yes, exchanges are accepted within 10 days of delivery, subject to availability.
7. How do I contact customer support?
Email: contact@hc-sales.com
Phone: 937-673-7249
8. What should I do if my item arrives damaged?
Contact us immediately with photos of the damaged item. We will assist with a replacement or a refund.